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Welcome to Conjii Online Stores! Please take a moment to carefully read and understand our revised terms and conditions outlined below. By using our platform and making a purchase, you acknowledge and agree to abide by these terms. If you have any questions or concerns, feel free to reach out to our dedicated customer support team.
1. Account Registration:
a) To access and utilize our services, users must register for an account. You are responsible for providing accurate and up-to-date information during the registration process.
b) You must be at least 18 years old or above the legal age in your jurisdiction to create an account.
c) You are solely responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use of your account.
2. Product Information:
a) We strive to provide accurate and comprehensive product information, including descriptions, specifications, and images. However, we cannot guarantee the accuracy, completeness, or reliability of such information.
b) The product images displayed on our platform may vary slightly from the actual product due to lighting conditions and individual monitor settings.
c) We reserve the right to modify, update, or discontinue any product without prior notice.
3. Pricing and Payments:
a) All prices on our platform are listed in your local currency and are inclusive of applicable taxes and fees.
b) We employ secure payment gateways for a safe and hassle-free transaction experience.
c) Payment must be made in full before your order can be processed for shipping.
d) In the event of any pricing errors, we reserve the right to cancel or modify your order at our discretion.
4. Shipping and Delivery:
a) We strive to process and ship orders in a timely manner. However, delivery times may vary depending on your location and unforeseen circumstances beyond our control.
b) Shipping costs, when applicable, will be clearly stated during the checkout process. Please note that additional customs duties or taxes may apply, depending on your jurisdiction.
5. Returns and Refunds:
a) If you receive a defective or damaged product, please notify us within 7 days of delivery. We will work with you to find a suitable solution, including offering a replacement or refund.
b) We do not accept returns for products that have been used or are not in their original condition and packaging, unless they are deemed defective or damaged by our discretion.
c) Refunds, when applicable, will be issued to the original payment method used during the purchase.
6. Intellectual Property:
a) The content and materials on our platform, including trademarks, logos, designs, and images, are the property of Conjii Online Stores and its affiliates. Unauthorized use or reproduction of these materials is strictly prohibited.
7. User Conduct:
a) By using our platform, you agree to adhere to all applicable laws and regulations and refrain from engaging in any activities that may cause harm, disrupt, or imperil our services or the experience of other users.
b) You are solely responsible for any content you post or share on our platform and must ensure it complies with our guidelines and applicable laws.
8. Termination:
a) We reserve the right to suspend, terminate, or restrict your access to our services at any time and for any reason, without prior notice or liability.
9. Modifications:
a) We reserve the right to update, modify, or revise these terms and conditions periodically. Any changes will be effective immediately upon posting on our platform. It is your responsibility to review these terms regularly to stay informed of any updates.
By continuing to use Conjii Online Stores, you acknowledge and agree to the above terms and conditions. We appreciate your cooperation and look forward to serving you with an enjoyable shopping experience.
At Conjii Online Store, we believe in providing the utmost customer satisfaction. To ensure that you have a hassle-free shopping experience, we have created a customer-friendly return and refund policy.
Return Policy:
If you are not completely satisfied with your purchase, you have the option to return the item within 30 days of receiving it. Please ensure that the product is unused, in its original packaging, and in the same condition as when you received it. To initiate the return process, simply contact our dedicated customer support team, who will guide you through the necessary steps.
Refund Policy:
Once your returned item is received and inspected, we will send you an email notification to inform you of the status of your refund. If approved, your refund will be processed within 7 business days. Please note that the refund will be credited back to the original payment method used during the purchase.
Exceptions and Conditions:
We understand that exceptions may arise, and we strive to accommodate them. However, kindly note that certain items such as personalized items like head turbans or items on sale are not eligible for return or refund unless there is a manufacturing defect or error from our end.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will gladly assist you in replacing the item or finding a suitable solution, such as a partial refund or store credit.
Conjii Online Store reserves the right to make any necessary amendments to this policy. It is advisable to regularly review our return and refund policy page for any updates.
We value your patronage and are committed to resolving any issues that may arise. Our dedicated customer support team is always ready to assist you in any way they can. Shop with confidence at Conjii Online Store and experience a worry-free shopping spree!
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